H5 Helmet Camera Support

For First-Time Users

Installation Guide

A step-by-step video tutorial to setup your product and get it running smoothly.

You might want to know

How To Update H5 Helmet Cam Firmware

1. Download the firmware(INNOVV H5.BRN ) and copy it to the root directory of the TF card.

2. Insert the TF card into the camera and turn it on, you can see the red light and green light blinking alternately.

Please wait for about 100 seconds, the update is completed when the power and the lights go off automatically.

( Caution: Please make sure that the battery is sufficient before inserting the TF card.The power can not be cut off when the red light and green light flashing alternately; The firmware will be deleted once updating is finished).

H5 Firmware Version

H5.C.20230213.V1.1.02
Download

Changelog:

Google Play Store

Scan or click to download INNOVV App from Play Store

Download App

Apple Store

Scan or click to download INNOVV App from Apple Store

Download App

H5 Manual

Click to download the product manual

Download

FAQs

What is the issue if the H5 vibrates and the indicator light blinks slowly?

Please confirm the TF card is inserted properly, you are suggested to choose another card with higher standard.

What is the reason for the H5 not finding Wi-Fi?

Please check if the green light is blinking or not, and press the light indicator to activate the Wi-Fi.

I forgot my password and cannot access the app. What should I do?

Power off the H5, press the light indicator until the red light is off after about 10 seconds blinking. The Wi-Fi password will be defaulted as 12345678.

What is the reason if the H5 cannot boot or turns off quickly after booting?

1.Please confirm the battery is sufficient.

2.Please make sure the USB power supply is 5V/1A or higher.

3.Please check if the USB power supply is inserted properly or damaged.

What is the reason if the charging indicator light does not turn on while charging?

1. Please check whether the charging USB cable is plugged in or damaged.
2. Please check whether the adapter power supply is working properly.

Why does my H5 take a long time to charge the battery?

1. You are suggested to choose a power supply with 5V/2A.
2. Please be sure the charging temperature is between 0℃-55℃.
3. Please charge the H5 by the original Type-C cable.

Why does my H5 video recording have no sound?

1. Please check whether the setting of the mobile H5 APP for the microphone is turned off or not.
2. Please check whether the microphone inlet is blocked.

What is the reason for the recorded image being unclear?

Please clean the lens surface with a special dust-free cloth.

What is the issue if the slow-motion recording cannot be turned on?

Please modify the video resolution settings on the APP, and the video resolutions that support slow-motion video are 2.7K 60P, 1080P 60P, 720P 60P.

How to turn off the vibration notifications?

Please select off by enter the APP advanced settings.