INNOVV N2 is a motorcycle-specific smart riding display that supports mobile integration (iOS CarPlay, Android Auto) and offers optional features (GPS, tire pressure monitor, 2K+2K camera, 1080P+1080P camera).
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
Main Products:(K7, K6, K5, ThirdEYE Mirror, ThirdEYE Watch, RC6, H5, PowerHub3, P1, N1 Pro, N1): UK:3-7 working days. (Shipped from local warehouse) US:3-7 working days. (Shipped from local warehouse) CA:3-7 working days. (Shipped from local warehouse) EU:3-10 working days. (Shipped from warehouses in parts of Europe) Other:15-30 calendar days (Shipped from China warehouse) (Note:Delivery times for pre-sale items are subject to arrival times.) Accessories(Shipped from China warehouse) Estimated delivery for all regions is 15-30 calendar days.
If you have any questions, please contact support@innovv.com, and we will get back to you within 24 hours.
FAQ’s
Q: Is my payment information secure?
A: Absolutely secure! We use SSL encrypted payment gateways supported by Shopify (such as PayPal, Stripe, and credit card payments). Your card information is encrypted throughout the process, and we cannot view or store any payment passwords. All transactions comply with international PCI-DSS security standards.
Q: What payment methods are supported?
A: We support major global payment methods: Visa, MasterCard, American Express, Apple Pay, Google Pay, PayPal, Shopify Pay, UnionPay, Bancontact, iDEAL, Klarna, Afterpay, Discover, JCB, Diners Club, Maestro, Visa Electron, Cartes Bancaires, Cash App Pay, and more, covering over 200 countries/regions with no geographical restrictions.
Q: How is shipping calculated? Are taxes included?
A: Free shipping is available to all countries and regions, and there are no customs duties. In case of customs duties, you will need to pay them upfront, and we will refund the duties after you receive the package.
Q: How can I track my package?
A: You will receive an email with a tracking number within 1-3 business days after shipment, allowing you to track it in real-time via global tracking platforms using the order number in the email. If you do not receive a notification within 5 business days, please contact our online customer service at Support@innovv.com.
Q: What should I do if I'm not satisfied with the product?
A: We offer a 30-day no-reason return/exchange policy (provided the product is unused and the tags are intact):
Return shipping costs: Customers bear costs for non-quality issues; we cover full costs for quality issues.
Refund process: Provide a receipt or proof of purchase. Contact customer service to confirm the return address.
Q: How to resolve quality issues with the product?
A: If there are quality issues (such as damage or functional failure), please take photos/videos and send them to our customer service email. We will resend the item for free or issue a full refund without requiring the return of the product!
Q: Will my personal information be leaked?
A: We strictly adhere to GDPR/CCPA privacy policies. Your name, address, and phone number are used solely for logistics delivery and will never be sold or shared with third parties. Data is stored on Shopify's encrypted servers.
Q: Can I modify my address or cancel my order after placing it?
A: You can contact customer service to modify the address or cancel the order before it is shipped (response within 24 hours). For shipped orders, you need to refuse delivery and follow the return process.
Q: How fast is customer service response?
A: We offer 24/7 online customer service (Chat button at the bottom right of the website), with an average response time of less than 30 minutes; email inquiries will be responded to within 24 hours.
The N2 has passed rigorous submersion tests, continuing to operate flawlessly even when fully immersed in water. Whether it’s a heavy downpour or an unexpected dip, it captures every critical moment without fail.
Versatile Dashcam Solutions: 2K+2K or 1080P+1080P
We offer two configurations for you to choose from: 2K+2K dual-channel and 1080P+1080P dual-channel. Whether you need comprehensive monitoring for daily commutes or enhanced coverage for road trips, our dashcams deliver clear video quality in any scenario.
Equipped with Sony Starvis IMX335 chip
The N2 utilizes advanced imaging technology powered by the Sony Starvis IMX335 sensor, delivering exceptional clarity and detail. Compared to traditional 1080P sensor chips, the N2's dual sensor configuration offers a remarkable 2.4 times increase in pixel density and 1.5 times higher resolution.
Smart Display with CarPlay & Android Auto
N2 supports CarPlay and Android Auto, seamlessly connects with iOS and Android phones, and supports popular applications such as Google Maps, Waze, Spotify, etc., providing a colourful and connected experience for your ride.
5.99-Inch Anti-Glare Display
N2 5.99-inch anti-glare touchscreen is designed to provide exceptional visibility in bright lighting conditions. With its high-brightness display, you can enjoy clear and vibrant visuals even under direct sunlight. The anti-glare technology minimizes reflections, ensuring that you can easily interact with the screen without any distractions.
OTA Cloud Upgrades
N2 supports OTA (Over-The-Air) cloud upgrades, ensuring that you always have the latest features and improvements at your fingertips. With this advanced technology, you can effortlessly receive software updates directly to your device without the need for complicated installations or manual downloads.
Smart. Ride. Record.
The N2 is a new navigation system from INNOVV with built-in Carplay, Android Auto, dashboard camera system and tire pressure monitoring (optional) for motorcyclists.
- Maximum Resolution: 2K@30FPS
- Viewing Angle: 120°
- Structure: 2G+4P+1IR
- Aperture: F1.8
- Cable Length: F 1M, R 3M
- Weight of Lens: F 75g, R 105g
- Size of Lens: Dia 28*L40mm
- Image Sensor: SONY STARVIS IMX335
1080P Camera Version
- Maximum Resolution: 1080P@30FPS
- Viewing Angle: 120°
- Structure: 2G+4P+1IR
- Aperture: F2.0
- Cable Length: F 1M, R 3M
- Weight of Lens: F 70g, R 100g
- Size of Lens: Dia25*L44mm
- Image Sensor: SONY IMX307
It supports Apple CarPlay (iOS 13 and above) and Android Auto (Android 11 and above).
Does the system include built-in speakers?
Yes, it has a built-in speaker, but due to its limited volume, we recommend using a Bluetooth headset (connected to your phone, not directly to the N2).
What type of TF card is supported?
N2 supports TF cards from 16GB to 256GB with U3 or higher write speed.
Is the N2 system waterproof?
Yes, the main unit and cameras are IP67 rated — dustproof and waterproof.
Can I install it myself?
Yes, N2 comes with a detailed installation guide and necessary mounting accessories. It is designed for straightforward DIY installation.
Can the device be powered from my motorcycle directly?
Yes, it is compatible with 12V DC motorcycle power systems. Make sure the red, black, and yellow (ACC) wires are connected correctly.
Does it support live rear-view streaming?
Yes, you can view real-time rear video directly on the screen while riding.
Can it display speed and mileage?
Yes, it supports real-time speed display, trip mileage tracking, and fatigue driving alerts.（GPS module optional）
How do I connect my phone to the N2 system?
iPhone: Enable Bluetooth & Wi-Fi → Pair with "N2" → Allow CarPlay.
Android: Enable Bluetooth & Wi-Fi → Pair with "N2" → Activate Android Auto.
Why can’t my phone connect via CarPlay or Android Auto?
Ensure your system version is up-to-date (iOS 13+ / Android 11+).
Delete unused Wi-Fi profiles that can’t provide internet (e.g., “carlink”).
Restart your phone and try reconnecting.
Keep the phone within 2 meters of the unit and avoid interference.
The system doesn’t power on.
Confirm the ACC (yellow) and power cables are properly connected and your motorcycle battery is working correctly.
There’s no image or audio in the recording.
Check camera connections.
Make sure the microphone setting in the App is enabled.
Ensure the mic hole is not blocked.
Why can't my device save videos to a folder or my device stop recording videos, and intermittently recording videos?
Please try replacing another SD card or try formatting the current SD card.
Please format the SD card on our APP directly.
Back up important videos before formatting.
Please use high-quality memory cards (U3/V30 grade).
Are my two dashcams compatible with each other and can the accessories be used interchangeably?
Dash cams are incompatible with each other and their accessories cannot be used together.
Why can't my phone connect to the product's wifi and shows no network connection?
Please keep mobile data off (or the data roaming off) while using the APP, as it may interfere the phone with the Wi-Fi connection to the product.
Please enable APP access permissions on your phone.
Why doesn't my package have a SD card?
SD cards need to be ordered separately, our store sells SD cards.
Why haven't I received the email about the order?
Please check the spam email or the email address where you placed the order.
You will receive email notifications when your order is successfully placed and shipped.
Why did I only receive part of product for my order?
Since accessories and equipment will be shipped from the most suitable warehouse and logistics center, your order may be split into two packages to ship.
You can check the logistics information for both packages in your order.
