Please add a silicon plate to strengthen the resistance between the bracket and handlebar.

Please check if the lenses are clean without any finger marks, dust or other smudge s, and wipe the lenses with dust-free cloth.

Please check the yellow ACC wire and other cable connection first.

Please check if the TF card is inserted properly or select another TF card and try again.

Please check if the camera connector is loose and if the connection wires are damaged or broken.

1. Please check if the microphone is off in the App settings. 2. Please check if the microphone input hole in the DVR is blocked or not.

1. It takes longer time to connect for the first time.
2. Only iPhone supports Carplay and the system should be IOS13 or above.
3. Check if the phone’s WiFi and Bluetooth are turned on.
4. You need to delete the WIFI that is connecting and can’t provide the network, such as carlink…
5. Go to the phone settings-General-Carplay Car, delete all the records and reconnect.
6. Restart the phone and reconnect it. Go to Settings-General-Carplay, delete all records and reconnect.

1. it takes longer to connect for the first time.
2. only Android phones have support for Android Auto and the system has to be Android 11 or above.
3. check that the phone’s WiFi and Bluetooth are turned on.
4. you need to delete the WIFI that is connecting and can’t provide a network, such as carlink …
5. Go to phone settings – connected devices – Android Auto – previously connected cars – accepted cars – remove all records and reconnect.
6. Restart your phone and reconnect.

We recommend that the cell phone is located within 2 meters from the main unit, making sure that there are no metal obstacles or sources of interference in the surrounding area.