INNOVV N1 Pro Support

For First-Time Users

Installation Guide

A step-by-step video tutorial to setup your product and get it running smoothly.

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How To Update N1 Pro Carplay Firmware

1. Copy yfmotor-spinor-20240628-1440x720-n5-SUPER--release-fcbf7a1b476b574c5878942905edac96.img to the root directory of the TF card (less than 32GB).

2. While the device is powered on, insert the TF card. The display will prompt for a firmware update; please select to update. The main unit will automatically enter the update interface. Please be patient while the progress bar completes. After the update is finished, the device will shut down and restart (do not cut power during this process).

3. Once the device has booted up normally, completely disconnect the main power to reset the hardware, then reconnect the power to complete the upgrade.

Note: TF formatting requirement: FAT32. Do not cut power during the upgrade.

N1 Pro Firmware Version

If you need to update the firmware for the N1 Pro, please contact support@innovv.com, and we will provide you with the firmware update package and support.

N1 Pro Manual

Click to download the product manual

Download

FAQs

The camera is shaking during riding, and the videos are jittery.

Please check if the camera is parallel to the ground and confirm if the screws are tightened enough.

The DVR mount gets loose even though the screws are tightened.

Please add a silicon plate to strengthen the resistance between the bracket and handlebar.

The video is blurry.

Please check if the lenses are clean without any finger marks, dust or other smudge s, and wipe the lenses with dust-free cloth.

The DVR is not working after motorcycle ignition on.

Please check the yellow ACC wire and other cable connection first.

The INNOVV N1 fails to record.

Please check if the TF card is inserted properly or select another TF card and try again.

There is no image from the cameras.

Please check if the camera connector is loose and if the connection wires are damaged or broken.

When there is a problem with the DVR, you can open the waterproof cover on the right side of theDVR with the accompanying tool and press the reset button with a thin paper clip-type lever to allowthe system to reboot.

There is no audio in the video.

1. Please check if the microphone is off in the App settings.

2. Please check if the microphone input hole in the DVR is blocked or not.

CarPlay can't connect.

1. It takes longer time to connect for the first time.

2. Only iPhone supports Carplay and the system should be IOS13 or above.

3. Check if the phone's WiFi and Bluetooth are turned on.

4. You need to delete the WIFI that is connecting and can't provide the network, such as carlink...

5. Go to the phone settings-General-Carplay Car, delete all the records and reconnect.

6. Restart the phone and reconnect it. Go to Settings-General-Carplay, delete all records and reconnect.

Android Auto can't connect

1. it takes longer to connect for the first time.

2. only Android phones have support for Android Auto and the system has to be Android 11 or above.

3. check that the phone's WiFi and Bluetooth are turned on.

4. you need to delete the WIFI that is connecting and can't provide a network, such as carlink ...

5. Go to phone settings - connected devices - Android Auto - previously connected cars - accepted cars - remove all records and reconnect.

6. Restart your phone and reconnect.

To use cell phone connectivity

We recommend that the cell phone is located within 2 meters from the main unit, making sure that there are no metal obstacles or sources of interference in the surrounding area.