K5 Dashcam Support

For First-Time Users

Installation Guide

A step-by-step video tutorial to setup your product and get it running smoothly.

You might want to know

How To Update K5 Dashcam's Firmware

1.Click the above link to download the latest firmware named K5.bin to your computer.

2.Copy the K5.bin file to an SD card. The file name must be the original name and other names could not work, such asK5(1).bin or K5(2).bin.

3. Insert the Micro SD card into your INNOVV DVR.

4. Power on your INNOVV motorcycle camera system and the firmware will be automatically updated with the green lightflashing erratically.Once update is successful the blue light will be flashing on a regular basis appx once a second. If for any reason the update was not successful, please repeat the update.

K5 Firmware Version

V1.1.12 Update 20210827(With Default 5.8 GHz Wi-Fi)

Download

V1.1.12 Update 20210827(With Default 2.4 GHz Wi-Fi)

Download

Changelog:

Google Play Store

Scan or click to download INNOVV App from Play Store

Download App

Apple Store

Scan or click to download INNOVV App from Apple Store

Download App

K5 Manual

Click to download the product manual

Download

FAQs

How could I download the user manual for my INNOVV K5?

You could kindly find the user manual for your INNOVV K5 from our Firmware & App and easily download one by clicking the icon.

How could I download the latest App for my INNOVV dash cam?

You could kindly find the latest App for your INNOVV dash cam from our Firmware & App and easily download one by scanning the QR code.

How could I update to the latest firmware?

1. Find the latest firmware for your INNOVV dash cam from our Firmware & Apppage.
2. Copy the bin file to an SD card in FAT32 format.
3. The file name must use the original name and there can be no other names.
4. The firmware is automatically updated when the SD card is plugged into the DVR and powered on.

Recording Indicator on INNOVV K5's Remote Control flashes slowly and K5 stops recording. What shall I do?

1. Please kindly check whether you are entering the Setting Interface or Camera Files Interface with INNOVV App on your phone when the INNOVV K5 dash cam system has been connected with your phone via Wi-Fi network.If yes, please kindly exit these two interfaces to further check the K5’s working status.
2. INNOVV K5 innovates with the Sony 8-megapixel sensor on its front camera, producing high-quality 4K Ultra HD video. It is significantly larger than 1080p and as a result requires a lot more storage space.Please make sure that you use a U3 (UHS Speed Class 3), V30, V60, or V90 (Video Speed Class 30, 60, 90) rated TF card.

Recording Indicator on INNOVV K5's Remote Control flashes qucikly and K5 stops recording. What shall I do?

Please kindly check whether the TF card was inserted properly first. If yes, please kindly use another U3 (UHS Speed Class 3), V30, V60, or V90 (Video Speed Class 30, 60, 90) rated TF card to furhter check the working status.

There is no sound in all my videos.

Please kindly make sure you have turned on the Microphone first. If that still fails, please kindly turn off the Time-lapse video in Settings with INNOVV App.

What should I do if I forget the Wi-Fi password?

Please kindly long press the Function Button on the Remote Control for 10 seconds to reset the K5 to the factory default Settings. Then you coudl easily reconnect the K5’s Wi-Fi with the default password 12345678.

When I download the recording videos on my phone and I find that the download speed is so slow. What shall I do?

Please kindly make sure that you have enabled the 5 Ghz Wi-Fi via Settings→Wi-Fi→Wi-Fi Band first. Then please make sure that the distance between your phone and the K5 is not that far away and there is no barriers between them. You could kindly check those smartphones which could support 5.8 Ghz Wi-Fi and play 4K videos smoothly from.

What shall I do if I could not find the K5's Wi-Fi on my phone?

1. The INNOVV K5 is compatible with dual-band Wi-Fi, and the 5.0 Ghz Wi-Fi band is enabled by default. If you fail to search the K5’s Wi-Fi, please kindly check whether your phone could support the 5.0 Ghz Wi-Fi or not first.

2. Please kindly check that the blue Wi-Fi Indicators on DVR is flashing slowly or Remote Control. If yes, the Wi-Fi is connecting, please kindly wait for seconds to make Wi-Fi connected.

3. If your phone could support the 5.0 Ghz Wi-Fi and the blue Wi-Fi Indicators on DVR is flashing slowly, please kindly check the settings for the Wi-Fi active duration via Settings/ Wi-Fi and make sure you have chosen the “Do not close Wi-Fi” option.

What should I do if there is some wind noise on my videos?

An open foam cover around the microphone is used as the first line of defence against wind noise. You are suggested to put the microphone against the heading direction to further minimize the wind noise.