This site uses cookies for better user experience and analytics.
AFTER-SALE SUPPORT
ThirdEYE BSD System Support
Ensure your product performs flawlessly with our dedicated after-sale support. Below is a well-structured breakdown of all the key sections to help you easily find the support you need.
For First-Time Users
Installation Guide
A step-by-step video tutorial to setup your product and get it running smoothly.
No lights come on after turning on the ignition, even though the wires are well connected.
1. Please check if the fuse is burned.
2. Please check that the wires are connected correctly and firmly. Make sure the input voltage is between 9V and 16V with 0.5A. The red wires must connect to the ACC, while the black wire connects to the negative pole of the battery.
Only power indicator is on, the alert light is off.
Please check that the connection between the control box and the radar detector is stable.
Only one alert light is on.
Please check that the connection between the control box and the radar detector is stable. Please also check that the connecting cable is in good condition.
No warning alert sound.
Please confirm that the buzzer is not blocked on the control box.
The power indicator stays on after the ignition is turned off.
Please check that the red cable is connected correctly. The power must be off when the key is locked.
The blue light stays on after the ignition is turned off.
Please check that the red wire is connected to the ACC properly.
Choosing a selection results in a full page refresh.
