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For First-Time Users

Installation Guide

A step-by-step video tutorial to setup your product and get it running smoothly.

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Google Play Store

Scan or click to download INNOVV App from Play Store

Download App

Apple Store

Scan or click to download INNOVV App from Apple Store

Download App

K7 Manual

Click to download the product manual

Download

How To Update K7 Dashcam's Firmware

  1. Copy the firmware (IN-K7-1.bin) to the root of theTFcard. (Please use 8 to 32GB TF cards and the TF cards should be formatted into FAT32 in advance.)
  2. Insert the TF card into the camera and turn it on, when the remote control blue light and green light blinking alternately, please wait until the lights are off.

*Please do not power off and operate the K7 while it is updating. After the successful upgrade, the K7 will automatically boot up and the red light will solid on. The firmware will be deleted once updating is finished.

K7 Firmware Version

IK7.20250317.V05.
Download

Changelog: This firmware update improves compatibility with certain SD cards, specifically enhancing support for 256GB and 512GB cards, further improving system stability and user experience.

FAQs

Why is the camera shaking and the videos jittery during riding?

Please check if the camera is parallel to the ground and confirm if the screws are tightened enough.

Why are the videos blurry?

Please check if the lenses are clean without any finger marks, dust or other smudges, and wipe the lenses with a dust-free cloth.

Why doesn’t the DVR power on when I start the motorcycle?

Please check the yellow ACC wire is connected correctly.

Why can't I find the Wi-Fi signal?

Please check if the blue light on the remote control is flashing. If the blue light is not on, turn off the ignition, shut down K7, then turn on the ignition and restart K7 to activate Wi-Fi.

What should I do if I forget the Wi-Fi password?

Please long-press the Function Button on the Remote Control for 10 seconds to reset the K7 to the factory default settings. Then, reconnect the K7's Wi-Fi using the default password 12345678.

Why is there no audio in my videos?
  1. Please check if the microphone is off in the App settings.
  2. Please check if the microphone's connector is loosened or there is damage to the wiring harness.
Why is the GPS indicator flashing or turned off?
  1. Flashing light: Please make sure the GPS antenna is installed in a reasonable position, with the text side facing the sky and no metal wires or other obstructions above it.
  2. Light off: Please check if the connector of the GPS antenna is loosened or the wiring harness is damaged.
Why does the video freeze during playback or download in the app?
  1. The distance between the phone and the camera should be within 2 meters, and make sure there are no obstacles or sources of interference nearby.
  2. Use the app on a mainstream mobile phone for a better experience.
  3. Check whether the host is properly installed. Ensure that the text faces upward and no metal shell or cable blocks the host.