INNOVV N1 Pro is a dedicated motorcycle smart screen recorder, integrating dual-channel 1080P+1080P 30fps video recording, supporting mobile integration (IOS Car Play,Android Auto).
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
Main Products:(K7, K6, K5, ThirdEYE Mirror, ThirdEYE Watch, RC6, H5, PowerHub3, P1, N1 Pro, N1): UK:3-7 working days. (Shipped from local warehouse) US:3-7 working days. (Shipped from local warehouse) CA:3-7 working days. (Shipped from local warehouse) EU:3-10 working days. (Shipped from warehouses in parts of Europe) Other:15-30 calendar days (Shipped from China warehouse) (Note:Delivery times for pre-sale items are subject to arrival times.) Accessories(Shipped from China warehouse) Estimated delivery for all regions is 15-30 calendar days.
If you have any questions, please contact support@innovv.com, and we will get back to you within 24 hours.
FAQ’s
Q: Is my payment information secure?
A: Absolutely secure! We use SSL encrypted payment gateways supported by Shopify (such as PayPal, Stripe, and credit card payments). Your card information is encrypted throughout the process, and we cannot view or store any payment passwords. All transactions comply with international PCI-DSS security standards.
Q: What payment methods are supported?
A: We support major global payment methods: Visa, MasterCard, American Express, Apple Pay, Google Pay, PayPal, Shopify Pay, UnionPay, Bancontact, iDEAL, Klarna, Afterpay, Discover, JCB, Diners Club, Maestro, Visa Electron, Cartes Bancaires, Cash App Pay, and more, covering over 200 countries/regions with no geographical restrictions.
Q: How is shipping calculated? Are taxes included?
A: Free shipping is available to all countries and regions, and there are no customs duties. In case of customs duties, you will need to pay them upfront, and we will refund the duties after you receive the package.
Q: How can I track my package?
A: You will receive an email with a tracking number within 1-3 business days after shipment, allowing you to track it in real-time via global tracking platforms using the order number in the email. If you do not receive a notification within 5 business days, please contact our online customer service at Support@innovv.com.
Q: What should I do if I'm not satisfied with the product?
A: We offer a 30-day no-reason return/exchange policy (provided the product is unused and the tags are intact):
Return shipping costs: Customers bear costs for non-quality issues; we cover full costs for quality issues.
Refund process: Provide a receipt or proof of purchase. Contact customer service to confirm the return address.
Q: How to resolve quality issues with the product?
A: If there are quality issues (such as damage or functional failure), please take photos/videos and send them to our customer service email. We will resend the item for free or issue a full refund without requiring the return of the product!
Q: Will my personal information be leaked?
A: We strictly adhere to GDPR/CCPA privacy policies. Your name, address, and phone number are used solely for logistics delivery and will never be sold or shared with third parties. Data is stored on Shopify's encrypted servers.
Q: Can I modify my address or cancel my order after placing it?
A: You can contact customer service to modify the address or cancel the order before it is shipped (response within 24 hours). For shipped orders, you need to refuse delivery and follow the return process.
Q: How fast is customer service response?
A: We offer 24/7 online customer service (Chat button at the bottom right of the website), with an average response time of less than 30 minutes; email inquiries will be responded to within 24 hours.
N1 Pro supports CarPlay and Android Auto, seamlessly connects with iOS and Android phones, and supports popular applications such as Google Maps, Maze, Spotify, etc., providing a colourful and connected experience for your ride.
All-in-one Smart Riding Solutions
N1 PRO is equipped with dual 1080P cameras, 5.99-inch IPS display, Bluetooth 5.2, and optional tyre pressure detection and support for real-time streaming video, to fully satisfy your needs for N1 PRO.
Real-time Maps
Tired of mobile phone navigation? The N1 Pro seamlessly connects with your mobile phone and supports mapping apps to make navigation more convenient.
Smart. Ride. Record.
The N1 Pro is a new navigation system from INNOVV with built-in Carplay, Android Auto, dashboard camera system and tire pressure monitoring (optional) for motorcyclists.
Take a look at the performance of the INNOVV N1 Pro during actual rides. From intelligence and practicality to high-definition recording, image stabilization, and convenient riding controls, experience the real handling of the N1 Pro.
Watch It in Action
Trusted by Riders Worldwide
Reviewing EVERYTHING About The INNOV N1 PRO Dashcam & CarPlay Motorcycle Dash System
Structure Parameters
- Installation: Side Mounted/ Front Mounted
- Size of DVR: 100*85*28mm
- Size of Lens: Dia25*L44mm
- Weight of DVR: 380g
- Color: Black
- Waterproof Rate: IP67
The camera is shaking during riding, and the videos are jittery.
Please check if the camera is parallel to the ground and confirm if the screws are tightened enough.
The DVR mount gets loose even though the screws are tightened.
Please add a silicon plate to strengthen the resistance between the bracket and handlebar.
The video is blurry.
Please check if the lenses are clean without any finger marks, dust or other smudge s, and wipe the lenses with dust-free cloth.
The DVR is not working after motorcycle ignition on.
Please check the yellow ACC wire and other cable connection first.
The INNOVV N1 fails to record.
Please check if the TF card is inserted properly or select another TF card and try again.
There is no image from the cameras.
Please check if the camera connector is loose and if the connection wires are damaged or broken.
When there is a problem with the DVR, you can open the waterproof cover on the right side of theDVR with the accompanying tool and press the reset button with a thin paper clip-type lever to allowthe system to reboot.
When there is a problem with the DVR, you can open the waterproof cover on the right side of theDVR with the accompanying tool and press the reset button with a thin paper clip-type lever to allowthe system to reboot.
There is no audio in the video.
1. Please check if the microphone is off in the App settings.
2. Please check if the microphone input hole in the DVR is blocked or not.
CarPlay can't connect.
1. It takes longer time to connect for the first time.
2. Only iPhone supports Carplay and the system should be IOS13 or above.
3. Check if the phone's WiFi and Bluetooth are turned on.
4. You need to delete the WIFI that is connecting and can't provide the network, such as carlink...
5. Go to the phone settings-General-Carplay Car, delete all the records and reconnect.
6. Restart the phone and reconnect it. Go to Settings-General-Carplay, delete all records and reconnect.
Android Auto can't connect
1. it takes longer to connect for the first time.
2. only Android phones have support for Android Auto and the system has to be Android 11 or above.
3. check that the phone's WiFi and Bluetooth are turned on.
4. you need to delete the WIFI that is connecting and can't provide a network, such as carlink ...
5. Go to phone settings - connected devices - Android Auto - previously connected cars - accepted cars - remove all records and reconnect.
6. Restart your phone and reconnect.
To use cell phone connectivity
We recommend that the cell phone is located within 2 meters from the main unit, making sure that there are no metal obstacles or sources of interference in the surrounding area.
Really nice product. It seems to be of good quality. It was relatively easy to install.
looking forward to seeing how it behaves during winter driving.
В
Владислав Манолов
Carplay N1 pro
Инсталирах на моя мотор Carplay N1pro много добре работи при мен също показваше предната гума е задна задната предна просто размених датчиците.Много добра изработка помислете за приложение с което да можем да гледаме клипове и снимки на телефона от Carplay.Поздрави
R
Richard Mercer
TPMS & Screen Protector
Quite a slow delivery to the UK, but not an Innov fault.
The TPMS work well and give both high & low warnings (useful when you get a nail in the back tyre). For some reason my N1 thinks the front is the rear and vice versa, not an issue but a slight annoyance. The spanner that came with them was next to useless.
The screen protector is good and works fine.
P
Paul Dyer
N1 pro navigation
Great product, easy to install, love the screen, lovely and clear. No problems with CarPlay connectivity
