It is the first motorcycle safety system that combines a 77GHz radar with dual-channel cameras. The camera system records events, while the radar system helps prevent accidents by alerting you in case of inattentiveness.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
Main Products:(K7, K6, K5, ThirdEYE Mirror, ThirdEYE Watch, RC6, H5, PowerHub3, P1, N1 Pro, N1): UK:3-7 working days. (Shipped from local warehouse) US:3-7 working days. (Shipped from local warehouse) CA:3-7 working days. (Shipped from local warehouse) EU:3-10 working days. (Shipped from warehouses in parts of Europe) Other:15-30 calendar days (Shipped from China warehouse) (Note:Delivery times for pre-sale items are subject to arrival times.) Accessories(Shipped from China warehouse) Estimated delivery for all regions is 15-30 calendar days.
If you have any questions, please contact support@innovv.com, and we will get back to you within 24 hours.
FAQ’s
Q: Is my payment information secure?
A: Absolutely secure! We use SSL encrypted payment gateways supported by Shopify (such as PayPal, Stripe, and credit card payments). Your card information is encrypted throughout the process, and we cannot view or store any payment passwords. All transactions comply with international PCI-DSS security standards.
Q: What payment methods are supported?
A: We support major global payment methods: Visa, MasterCard, American Express, Apple Pay, Google Pay, PayPal, Shopify Pay, UnionPay, Bancontact, iDEAL, Klarna, Afterpay, Discover, JCB, Diners Club, Maestro, Visa Electron, Cartes Bancaires, Cash App Pay, and more, covering over 200 countries/regions with no geographical restrictions.
Q: How is shipping calculated? Are taxes included?
A: Free shipping is available to all countries and regions, and there are no customs duties. In case of customs duties, you will need to pay them upfront, and we will refund the duties after you receive the package.
Q: How can I track my package?
A: You will receive an email with a tracking number within 1-3 business days after shipment, allowing you to track it in real-time via global tracking platforms using the order number in the email. If you do not receive a notification within 5 business days, please contact our online customer service at Support@innovv.com.
Q: What should I do if I'm not satisfied with the product?
A: We offer a 30-day no-reason return/exchange policy (provided the product is unused and the tags are intact):
Return shipping costs: Customers bear costs for non-quality issues; we cover full costs for quality issues.
Refund process: Provide a receipt or proof of purchase. Contact customer service to confirm the return address.
Q: How to resolve quality issues with the product?
A: If there are quality issues (such as damage or functional failure), please take photos/videos and send them to our customer service email. We will resend the item for free or issue a full refund without requiring the return of the product!
Q: Will my personal information be leaked?
A: We strictly adhere to GDPR/CCPA privacy policies. Your name, address, and phone number are used solely for logistics delivery and will never be sold or shared with third parties. Data is stored on Shopify's encrypted servers.
Q: Can I modify my address or cancel my order after placing it?
A: You can contact customer service to modify the address or cancel the order before it is shipped (response within 24 hours). For shipped orders, you need to refuse delivery and follow the return process.
Q: How fast is customer service response?
A: We offer 24/7 online customer service (Chat button at the bottom right of the website), with an average response time of less than 30 minutes; email inquiries will be responded to within 24 hours.
The INNOVV RC6 dashcam features an impressive front-facing camera with a 2K Quad HD 1440P 30FPS resolution, providing sharper imaging compared to the 1080P camera. This ensures that every detail of your motorcycle adventure is captured clearly and precisely.
50 Meters, 150° Surveillance Range
77-79GHz millimeter wave radar covers 50 meters, 150° surveillance range, and can detect up to 64 targets simultaneously.
77GHz System for Earlier and Safer Alerts
Compared to traditional 24GHz radar, the 77GHz system used in Third Eye delivers alerts from farther away — up to 50 meters — with faster response time and improved accuracy. That means more time to react, and much safer rides.
Dashcam, Ride, BSD, Safe.
RC6 with Dashcam & ThirdEYE provides a clear and stable camera system along with a BSD system—it's the world's first motorcycle safety system equipped with both a dashcam and BSD system.
- DVR Size: Ø32*76mm
- DVR weight: 68g
- Storage: TF card 8G~256G
- Sensor: G-Sensor
- Wireless Connection: Wi-Fi 2.4G
- Video Format: MP4
- Video Coding: H.265
- Working Voltage: 9-16VDC
- Front Camera Max Resolution: 2K/30FPS
- Front Camera Field of View: 140°
- Front Camera Lens Structure: 2G+3P+1IR
- Front Camera Aperture: F2.0
- Rear Camera Max Resolution: 1080P/30FPS
- Rear Camera Field of View: 140°
- Rear Camera Lens Structure: 4G+1IR
- Rear Camera Aperture: F1.8
Radar BSD
- Radar sensor size: 51.5*29.5*28mm
- Control box size: 68*45*16mm
- Radar sensor weight: 150g
- Control box weight: 100g
- Working Frequency: 77-79GHz
- Horizontal Angle: 150°
- Pitching Angel: ±25°
- Detecting range: 0.2m-50m
- accuracy of detecting range: 0.11m
- Detecting Velocity range: -210Km/h～210Km/h
- Date updating frequency: Every 50ms
- Max quantity of detecting targets: 64
Basic Information
- Color: Black
- Power Consumption: ＜3.5W
- Waterproof Rating: IP67
- Working Temperature: -20℃ to -60℃
- Storage Temperature: -30 ℃ to -70 ℃
The camera is shaking during riding, and the videos are jittery.
Please check if the camera is parallel to the ground and confirm if the screws are tightened enough.
The video is blurry.
Please check if the lenses are clean without any finger marks, dust or other smudges, and wipe the lenses with dust-free cloth.
The DVR is not working after motorcycle ignition is on.
Please check the yellow ACC wire is connected correctly.
The RC6 fails to record and the red light is flashing.
Please check if the TF card is inserted properly or select another TF card and try again.
The RC6 Wi-Fi can not be found.
Please check whether the green light on the DVR is blinking or not, please press the button twice for a short time to activate the Wi-Fi if you find the green light is not on.
Forget the password of the INNOVV Wi-Fi.
Please reset the DVR to the default setting. The default password is 12345678.
There is no audio in the video.
1. Please check if the microphone is off in the App settings.
2. Please check if the microphone input hole in the DVR is blocked or not.
Video froze when it is played or downloaded in the App.
1. The distance between your phone and the camera should be within 2m, and be sure there is no obstacle or interference sources around.
2. You are suggested to operate the App on a mainstream mobile phone to get a better experience.
The indicator lights do not come on after turning on the ignition.
Please check that the wires are connected correctly and firmly, and please check whether the connector is loose or the wiring harness is damaged.
No warning alert sound.
Please confirm that the buzzer is not blocked on the control box.
