Record your ride in stunning quality with the front and rear dual-channel of the INNOVV K7 motorcycle dashcam.
Choose 2K+2K at 30FPS or 1080P+1080Presolution at 60FPS, and enjoy high definition and fast transmission with the LVDS wire technology.
See every detail with the INNOVV K7 motorcycle dashcam.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
Main Products:(K7, K6, K5, ThirdEYE Mirror, ThirdEYE Watch, RC6, H5, PowerHub3, P1, N1 Pro, N1): UK:3-7 working days. (Shipped from local warehouse) US:3-7 working days. (Shipped from local warehouse) CA:3-7 working days. (Shipped from local warehouse) EU:3-10 working days. (Shipped from warehouses in parts of Europe) Other:15-30 calendar days (Shipped from China warehouse) (Note:Delivery times for pre-sale items are subject to arrival times.) Accessories(Shipped from China warehouse) Estimated delivery for all regions is 15-30 calendar days.
If you have any questions, please contact support@innovv.com, and we will get back to you within 24 hours.
FAQ’s
Q: Is my payment information secure?
A: Absolutely secure! We use SSL encrypted payment gateways supported by Shopify (such as PayPal, Stripe, and credit card payments). Your card information is encrypted throughout the process, and we cannot view or store any payment passwords. All transactions comply with international PCI-DSS security standards.
Q: What payment methods are supported?
A: We support major global payment methods: Visa, MasterCard, American Express, Apple Pay, Google Pay, PayPal, Shopify Pay, UnionPay, Bancontact, iDEAL, Klarna, Afterpay, Discover, JCB, Diners Club, Maestro, Visa Electron, Cartes Bancaires, Cash App Pay, and more, covering over 200 countries/regions with no geographical restrictions.
Q: How is shipping calculated? Are taxes included?
A: Free shipping is available to all countries and regions, and there are no customs duties. In case of customs duties, you will need to pay them upfront, and we will refund the duties after you receive the package.
Q: How can I track my package?
A: You will receive an email with a tracking number within 1-3 business days after shipment, allowing you to track it in real-time via global tracking platforms using the order number in the email. If you do not receive a notification within 5 business days, please contact our online customer service at Support@innovv.com.
Q: What should I do if I'm not satisfied with the product?
A: We offer a 30-day no-reason return/exchange policy (provided the product is unused and the tags are intact):
Return shipping costs: Customers bear costs for non-quality issues; we cover full costs for quality issues.
Refund process: Provide a receipt or proof of purchase. Contact customer service to confirm the return address.
Q: How to resolve quality issues with the product?
A: If there are quality issues (such as damage or functional failure), please take photos/videos and send them to our customer service email. We will resend the item for free or issue a full refund without requiring the return of the product!
Q: Will my personal information be leaked?
A: We strictly adhere to GDPR/CCPA privacy policies. Your name, address, and phone number are used solely for logistics delivery and will never be sold or shared with third parties. Data is stored on Shopify's encrypted servers.
Q: Can I modify my address or cancel my order after placing it?
A: You can contact customer service to modify the address or cancel the order before it is shipped (response within 24 hours). For shipped orders, you need to refuse delivery and follow the return process.
Q: How fast is customer service response?
A: We offer 24/7 online customer service (Chat button at the bottom right of the website), with an average response time of less than 30 minutes; email inquiries will be responded to within 24 hours.
You don’t just ride — you feel the road, the wind, the rhythm—K7’s dual 2K resolution front and rear at 30FPS, or switch to 1080P + 1080P at 60FPS for smoother motion. K7’s dual 2K cameras don’t just record—they relive your every mile. Front and rear, as if you were watching through your own eyes.
Exceptional Night Vision, All-Day Performance
Equipped with intelligent EIS and a wide F1.8 aperture, the K7 captures crystal-clear footage even in low-light conditions. Whether you're riding under blazing sun or city lights, your journey stays sharp, stable, and fully documented—day and night.
Your Journey, Mapped to the Beat of Your Heart
Every twist, every detour, every place you never planned to go — all logged with 10Hz precision. Because no ride is ever truly forgotten.
Ride. Record. Relay.
K7 Dashcam delivers clarity, stability, and protection — all in one compact system designed for serious riders.
FRONT CAMERA
- Camera size: Dia 25*45mm
- Max resolution: 2K@30FPS
- Field of view: 120°
- Lens structure: 6G + 1IR
- Aperture: F1.8
- Cable length: 1.5 meters
- Weight: 110g
REAR CAMERA - Camera size: Dia 25*45mm
- Max resolution: 2K@30FPS
- Field of view: 120°
- Lens structure: 6G + 1IR
- Aperture: F1.8
- Cable length: 2 meters
- Weight: 120g
Why is the camera shaking and the videos jittery during riding?
Please check if the camera is parallel to the ground and confirm if the screws are tightened enough.
Why are the videos blurry?
Please check if the lenses are clean without any finger marks, dust or other smudges, and wipe the lenses with a dust-free cloth.
Why doesn’t the DVR power on when I start the motorcycle?
Please check the yellow ACC wire is connected correctly.
Why can't I find the Wi-Fi signal?
Please check if the blue light on the remote control is flashing. If the blue light is not on, turn off the ignition, shut down K7, then turn on the ignition and restart K7 to activate Wi-Fi.
What should I do if I forget the Wi-Fi password?
Please long-press the Function Button on the Remote Control for 10 seconds to reset the K7 to the factory default settings. Then, reconnect the K7's Wi-Fi using the default password 12345678.
Why is there no audio in my videos?
Please check if the microphone is off in the App settings.
Please check if the microphone's connector is loosened or there is damage to the wiring harness.
Why is the GPS indicator flashing or turned off?
Flashing light: Please make sure the GPS antenna is installed in a reasonable position, with the text side facing the sky and no metal wires or other obstructions above it.
Light off: Please check if the connector of the GPS antenna is loosened or the wiring harness is damaged.
Why does the video freeze during playback or download in the app?
The distance between the phone and the camera should be within 2 meters, and make sure there are no obstacles or sources of interference nearby.
Use the app on a mainstream mobile phone for a better experience.
Check whether the host is properly installed. Ensure that the text faces upward and no metal shell or cable blocks the host.
Why can't my device save videos to a folder or my device stop recording videos, and intermittently recording videos?
Please try replacing another SD card or try formatting the current SD card.
Please format the SD card on our APP directly.
Back up important videos before formatting.
Please use high-quality memory cards (U3/V30 grade).
Are my two dashcams compatible with each other and can the accessories be used interchangeably?
Dash cams are incompatible with each other and their accessories cannot be used together.
Why don't I save the video or pictures when I press the remote control?
When installing the remote control, please check if the cable is installed too tightly and if there is no buffer reserved at the installation position or the cable is broken.
Why doesn't my package have a SD card?
SD cards need to be ordered separately, our store sells SD cards.
Why can't my phone connect to the product's wifi and shows no network connection?
Please keep mobile data off (or the data roaming off) while using the APP, as it may interfere the phone with the Wi-Fi connection to the product.
Please enable APP access permissions on your phone.
Why haven't I received the email about the order?
Please check the spam email or the email address where you placed the order.
You will receive email notifications when your order is successfully placed and shipped.
Why did I only receive part of product for my order?
Since accessories and equipment will be shipped from the most suitable warehouse and logistics center, your order may be split into two packages to ship.
You can check the logistics information for both packages in your order.
All good so far. Hardest part of installation is routing the cables to the main box.
d
david
Simple set up was up and running in no time but
Simple set up was up and running in no time but only 1 ride so far but imagining all good that I’ve downloaded through the app 👍
K
Kevin
Pity it doesn't include an app that includes speed and map display with video footage likebother syatems available at about 1/3 the cost.
A
ALI
Product all good
Product all good, I would like to have screw and nuts in black. Maybe it's a good idea to have optional cable sizes for different types of motorcycles.
