Radar systems are widely used in automotive safety, yet motorcycles have long been left behind. In 2022, industry research called for better ADAS solutions tailored to two-wheelers. INNOVV responded with the ThirdEye—a rider-focused, thoroughly tested radar system that brings proven safety and detection performance to motorcyclists.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
Main Products:(K7, K6, K5, ThirdEYE Mirror, ThirdEYE Watch, RC6, H5, PowerHub3, P1, N1 Pro, N1): UK:3-7 working days. (Shipped from local warehouse) US:3-7 working days. (Shipped from local warehouse) CA:3-7 working days. (Shipped from local warehouse) EU:3-10 working days. (Shipped from warehouses in parts of Europe) Other:15-30 calendar days (Shipped from China warehouse) (Note:Delivery times for pre-sale items are subject to arrival times.) Accessories(Shipped from China warehouse) Estimated delivery for all regions is 15-30 calendar days.
If you have any questions, please contact support@innovv.com, and we will get back to you within 24 hours.
FAQ’s
Q: Is my payment information secure?
A: Absolutely secure! We use SSL encrypted payment gateways supported by Shopify (such as PayPal, Stripe, and credit card payments). Your card information is encrypted throughout the process, and we cannot view or store any payment passwords. All transactions comply with international PCI-DSS security standards.
Q: What payment methods are supported?
A: We support major global payment methods: Visa, MasterCard, American Express, Apple Pay, Google Pay, PayPal, Shopify Pay, UnionPay, Bancontact, iDEAL, Klarna, Afterpay, Discover, JCB, Diners Club, Maestro, Visa Electron, Cartes Bancaires, Cash App Pay, and more, covering over 200 countries/regions with no geographical restrictions.
Q: How is shipping calculated? Are taxes included?
A: Free shipping is available to all countries and regions, and there are no customs duties. In case of customs duties, you will need to pay them upfront, and we will refund the duties after you receive the package.
Q: How can I track my package?
A: You will receive an email with a tracking number within 1-3 business days after shipment, allowing you to track it in real-time via global tracking platforms using the order number in the email. If you do not receive a notification within 5 business days, please contact our online customer service at Support@innovv.com.
Q: What should I do if I'm not satisfied with the product?
A: We offer a 30-day no-reason return/exchange policy (provided the product is unused and the tags are intact):
Return shipping costs: Customers bear costs for non-quality issues; we cover full costs for quality issues.
Refund process: Provide a receipt or proof of purchase. Contact customer service to confirm the return address.
Q: How to resolve quality issues with the product?
A: If there are quality issues (such as damage or functional failure), please take photos/videos and send them to our customer service email. We will resend the item for free or issue a full refund without requiring the return of the product!
Q: Will my personal information be leaked?
A: We strictly adhere to GDPR/CCPA privacy policies. Your name, address, and phone number are used solely for logistics delivery and will never be sold or shared with third parties. Data is stored on Shopify's encrypted servers.
Q: Can I modify my address or cancel my order after placing it?
A: You can contact customer service to modify the address or cancel the order before it is shipped (response within 24 hours). For shipped orders, you need to refuse delivery and follow the return process.
Q: How fast is customer service response?
A: We offer 24/7 online customer service (Chat button at the bottom right of the website), with an average response time of less than 30 minutes; email inquiries will be responded to within 24 hours.
The "third eye" radar covers a 150° wide angle. It is equipped with high-frequency sensors that can monitor fast-approaching vehicles from the sides and rear in real-time, helping you capture abnormal information that may be missed in the rearview mirror.
50m detection distance
Whether in urban traffic or on the highway, the "third eye" provides protection for your ride. It has a detection range of 50 meters and will send real-time alerts when fast-moving vehicles approach from behind within that distance, ensuring you don't miss any warnings even in the most crowded conditions.
77GHz System for Earlier and Safer Alerts
Compared to traditional 24GHz radar, the 77GHz system used in Third Eye delivers alerts from farther away — up to 50 meters — with faster response time and improved accuracy. That means more time to react, and much safer rides.
Precision Alert. Confident Ride.
Experience unmatched safety and awareness on every ride. With advanced radar detection and intuitive alert systems, INNOVV ThirdEYE ensures you stay informed of your surroundings, enhancing your confidence on the road.
DISPLAY SIZE
- Mirror Display: 35 mm × 14 mm (each)
WEIGHT OF DISPLAY
- Mirror Display: 100 g
Radar Detector Size: Ø36 mm × 26 mm Weight of Radar Detector: 90 g
Performance & Durability
- Working Voltage: 9 ~ 16V DC
- Power Consumption: < 3.5W - Storage Temperature: -40℃ ~ +85℃
- Working Temperature: -40℃ ~ +80℃
- Waterproof Rate: IP67
Radar Specification
- Working Frequency: 77 ~ 79 GHz
- Horizontal Angle: 150°
- Pitch Angle: ±25°
- Detecting Range: 0.2 m ~ 50 m
- Accuracy of Detecting Range: 0.11 m
- Detecting Velocity Range: -210 km/h ~ +210 km/h
-Data Updating Frequency: Every 50 ms
- Maximum Detecting Targets: 64
No lights come on after turning on the ignition, even though the wires are well connected.
1. Please check if the fuse is burned.
2. Please check that the wires are connected correctly and firmly. Make sure the input voltage is between 9V and 16V with 0.5A. The red wires must connect to the ACC, while the black wire connects to the negative pole of the battery.
Only power indicator is on, the alert light is off.
Please check that the connection between the control box and the radar detector is stable.
Only one alert light is on.
Please check that the connection between the control box and the radar detector is stable. Please also check that the connecting cable is in good condition.
No warning alert sound.
Please confirm that the buzzer is not blocked on the control box.
The power indicator stays on after the ignition is turned off.
Please check that the red cable is connected correctly. The power must be off when the key is locked.
The blue light stays on after the ignition is turned off.
Please check that the red wire is connected to the ACC properly.
Why haven't I received the email about the order?
Please check the spam email or the email address where you placed the order.
You will receive email notifications when your order is successfully placed and shipped.
Why did I only receive part of product for my order?
Since accessories and equipment will be shipped from the most suitable warehouse and logistics center, your order may be split into two packages to ship.
You can check the logistics information for both packages in your order.
Heavy duty well working, well designed must have for your bike.
J
Juan Fco Perez
Genial
Genial..! Simplemente genial.
Funciona muy bien y es algo que todos deberíamos instalarnos en la moto.
Ya me ha evitado más de un susto.
Muy muy satisfecho con este producto.
Hello, thank you for your video feedback. Thank you for your love and support for our products. This information is of great help to us or other motorcycle riders. We will do better. Have a pleasant and safe journey :)
A
Anonymous
El dispositivo funciona perfectamente
El dispositivo funciona perfectamente. Es muy discreto y de buena calidad.
B
Backtrum
Instalado en una Benelli TRK 702 de lujo, he ganado en protección
El producto te llega en una caja con muy buena presentación, el material es de alta calidad, la longitud de los cables: (Para una Benelli TRK 702) algo justos con las luces de los espejos, y cable de sobra para el radar, esta moto no te deja mucho hueco, y el que tiene es algo atrás. No ocupa apenas lugar la centralita, eso sí la madeja de cables la tienes que guardar, pero en absoluto se hace engorroso. La instalación super-fácil, cualquiera puede instalarlo, recordar quitar el film protector del radar cuando lo instaléis y coger los cables con bridas.
Hello, thank you for your pictures feedback and such a detailed experience sharing of the usage process.. Thank you for your love and support for our products. This information is of great help to us or other motorcycle riders. We will do better. Have a pleasant and safe journey :)
C
Chris
Love this Third Eye
Love this Third Eye.Even thou I still look over my shoulder, this thing is great
